Formal letter-- Placing orders CBSE Question for practice

format 

Sender’s address(given in the question paper)

Date


Ref. No. _____________________


The Manager (receiver’s address)

Name of the company

Address of the company


Sir/Madam

Subject: _____________________


Body of the letter

Ref. to quotation dated

List of requirement/items to be ordered

Date on which delivery is required

Mode of payment

Items to be in good condition and as per requirement.


Yours sincerely/truly

Name

Designation

CBSE   Question for practice

You are Vaijanthi/Vijay from Prakasham Nagar, Secunderabad, Andhra Pradesh. Write a letter to Book Haven Store, requesting home delivery of the books, stationery and art materials you had ordered telephonically. Share the reason for being unable to pick up the goods in person. Confirm your address details and a convenient time slot.

Marking Scheme 1x5=5 

2 marks for content 2 marks for expression (1 mark-grammatical accuracy, appropriate words and spellings + 1 mark-cohesion via connecting ideas, logical progression & coherence through relevance of ideas)  

Format = 1 mark


Write the content in paragraphs.

   Paragraphing recommended. Listing of

points shall lead to deduction of 1 mark

• Opening--using phrases like ‘This is with

reference to the order …’; ‘Kindly refer to

order no.…’ etc.

• Reason—using ‘because’, ‘due to’ , ‘since’

etc.

• Request-- use of ‘Kindly…’ , ‘ I would be

grateful…’ etc.

• Accuracy—grammar, spellings

Competency applied for content 

  •   Reference

    Reference to order placed telephonically for

    pick-up in person

    ( ½ mark)- 

  • Inform

    Inform about inability to pick in person,

   provide reason/sGive reason - Illness, family emergency,

   professional commitments, any other relevant- Request

    reason  and forward request to

   deliver the goods at home

    ( 1 mark)– 

  •  Details

  Present details of suitable time slot,

  confirmation of address and phone number

  ( ½ mark)

Write the complete letter and send in for improvement

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